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How to Fix iPhone 15 Not Receiving Text Messages?

Écrit par : Joanavi Fernan



Temps de lecture 9 min

Easy and Fast Solutions To Fix iPhone 15 Messaging Issues

We all rely on smartphones to keep us connected and informed, so it can be frustrating when they start acting up. One of iPhone 15 users' most common issues is not receiving text messages. This problem can cause a lot of inconvenience in your daily life. But don't panic just yet because we've got you covered with the best solutions to fix this issue. 

In this blog post, we will discuss possible reasons for this problem and provide step-by-step instructions to help resolve it. So sit back, relax, and let's get to the bottom of why your iPhone 15 isn't receiving those text messages.

Common Causes Of iPhone 15 Unable To Receive Text Messages

An Image Showing A Wondering Man with a text  Common Causes of iPhone 15 Unable To Receive Text Messages

It can be frustrating and disruptive when your iPhone 15 isn't receiving text messages. Understanding the root causes of this issue can make troubleshooting much more effective. Here are some common reasons why this problem might occur:

1. Network Issues

Poor signal or network problems are often the culprits behind iPhone 15 message problems. Texts may not come through if your phone 15 isn't connected to a stable cellular network. Situations that contribute to network issues include:

  • Weak Signal Strength: Being in a location with poor cellular reception.
  • Intermittent Connectivity: Fluctuating network connection quality.
  • Network Congestion: High usage during peak times can slow down message delivery.

Additionally, the type of phone case you use can impact signal strength. Cases made from materials such as Carbon fiber can obstruct the signal, leading to connectivity issues. This is because carbon fiber, while strong and lightweight, is conductive and can interfere with the electromagnetic waves that your phone uses to communicate with cell towers. 

In contrast, switching to a case made from Aramid fiber—known for its lightweight and non-obstructive properties—can help maintain a strong signal. Aramid fiber thin case do not conduct electricity and, therefore, do not interfere with the signal strength, ensuring that your iPhone 15 maintains optimal connectivity.

2. Software Glitches

iOS bugs or glitches can also prevent your iPhone 15 from receiving texts. These software-related problems can arise from:

  • Outdated Software: Running an older version of iOS that has known bugs.
  • App Conflicts: Other apps interfering with the Messages app.
  • Temporary Glitches: Minor, temporary issues that affect performance until the phone is restarted.

Settings Misconfiguration

Incorrect Messages app settings or phone settings can impede message reception. Settings to check include:

  • iMessage Activation
  • Send & Receive Settings
  • Do Not Disturb

3. Carrier Problems

Sometimes, the problem lies with your mobile carrier rather than your iPhone 15. Carrier-related issues can include:

  • Service Outages: Temporary outages or maintenance work by your carrier.
  • Account Issues: Problems with your mobile plan or account status.
  • Carrier Settings: Outdated carrier settings that need to be updated.

How To Fix iPhone 15 Text Message Issues

A picture of an iPhone 15 with a text Easy Ways To Fix iPhone 15 Messaging Issue

Check Network Connection

Checking the network connection on your iPhone 15 can perform a quick network refresh, often resolving minor connectivity issues. This step helps refresh your cellular and Wi-Fi connections and fix problems with text message reception.

1. Ensure the iPhone 15 is connected to a cellular network:

  • Check the signal bars at the top of your screen to ensure you have reception.
  • Move to a different location if you have a weak or no signal.
  • Confirm that your cellular data is turned on by going to Settings > Cellular and ensuring Cellular Data is enabled.

2. Turn Airplane mode on and off:

  • Swipe down from the upper right corner of the screen to open the Control Center. 
  • Tap the Airplane mode icon to turn it on. This will turn off all wireless connections.
  • Wait for about 10 seconds.Tap the Airplane mode icon again to turn it off and re-establish network connections.

3. Restart the iPhone

  • Press and hold the Side button with either the Volume Up or Volume Down button until the power off slider appears.
  • Drag the slider to turn off your iPhone 15.
  • After the device turns off, press and hold the Side button again until you see the Apple logo.

Verify Message Settings

You must verify your message settings to ensure your iPhone 15 is properly configured to receive all text messages. This includes making sure iMessage is turned on and set up correctly. Moreover, checking the Send & Receive settings to confirm that your Apple ID and phone number are correctly configured is essential. Enabling MMS and Group Messaging will also ensure you can receive multimedia messages and group texts.

4. Ensure 'iMessage' is turned on:

  • In the Messages settings, make sure the iMessage toggle switch is turned on (green). 
  • If it's off, tap the switch to turn it on.If iMessage is already on but you're still having issues, try turning it off for a few seconds and then turning it back on.

5. Check 'Send & Receive' settings:

  • Within the Messages settings, tap on Send & Receive.
  • You should see a list of addresses where iMessage can reach you here. Ensure your phone number is listed and has a checkmark next to it.
  • If your phone number isn't listed or checked, tap on Use your Apple ID for iMessage and sign in with your Apple ID. This should add your phone number to the list.
  • Verify that the correct phone number and email addresses are selected under the "IMessage can reach you at" and "Start new conversations from" sections.
A picture of iPhone 15 iMessage features

Update IOS

Regularly updating your iOS ensures your iPhone 15 has the latest features, security enhancements, and bug fixes. It can resolve many bugs and glitches affecting your phone's performance, including problems with receiving text messages.

Ensure your iPhone 15 is connected to a strong Wi-Fi network to avoid interruptions during the download and installation.Please ensure that your iPhone 15 has at least a 50% battery charge or keep it connected to a charger during the Update.

6. Check for software updates and install if available:

  • Open the Settings app on your iPhone.Scroll down and tap on General.
  • Tap on Software Update. Your iPhone 15 will check for available updates.
  • If an update is available, you will see a description of it and the option to Download and Install it. Tap on this option.
  • You might need to enter your passcode to proceed.
  • Once the download is complete, tap Install Now. Your iPhone 15 may restart during the process.

Reset Network Settings

Resetting network settings can resolve connectivity issues that prevent your phone from receiving messages. However, this will erase all saved Wi-Fi passwords and Bluetooth connections.

7. Resetting network settings:

  • Open the Settings app on your iPhone 15.
  • Scroll down and tap on General.
  • Scroll to the bottom and select Reset, Transfer, or Reset iPhone (depending on your iOS version).
  • Tap on Reset Network Settings.

Reinsert SIM Card

Reinserting the SIM card can reinitialize your carrier settings, resolving network connectivity and text messaging issues. This process refreshes the connection between your iPhone 15 and the carrier's network.

Note: This step is relevant only for iPhones with physical SIM cards. If your iPhone uses an eSIM, you can skip this step.

8. Reinserting SIM Card

Here's how you can do it:

  • Locate the SIM card tray on the side of your iPhone.
  • Use a SIM ejector tool or a paper clip.
  • Insert the SIM ejector tool or paper clip into the small hole next to the SIM card tray.
  • Apply a little pressure until the tray pops out.
  • Carefully remove the SIM card from the tray.
  • Check for any visible damage or dirt on the SIM card.
  • Reinsert the SIM card into the tray, making sure it is properly aligned.
  • Push the SIM card tray back into the iPhone until it clicks into place.

Carrier Settings Update

Updating your carrier settings ensures your iPhone 15 can receive text messages reliably. Carrier updates often include network connectivity and messaging service improvements, which can resolve issues with receiving texts.

9. Updating Carrier Settings

To check for carrier updates:

  • Go to "Settings" on your iPhone 15.
  • Scroll down and select "General."
  • Tap on "About."
  • You will see a prompt to update if a carrier settings update is available.

Follow the on-screen instructions to complete the Update.

Contact Carrier Support

If you've tried all previous steps and are still experiencing issues receiving text messages, it may be time to contact your mobile carrier for further assistance.

10. Contacting the mobile carrier:

  • Service Interruptions: Your carrier can inform you of any ongoing service outages or maintenance work in your area that might affect your connectivity.
  • Account Issues: Account-specific problems such as billing issues, restrictions, or plan limitations could impact your ability to receive messages.

How to reach out:

  • Locate your carrier's customer support number on your carrier's website or in any monthly statements they send.
  • Many carriers also offer support through their official apps, where you can chat with a representative or submit a support ticket.
  • Explain the issue you're experiencing and mention the troubleshooting steps you've already taken.

Factory Reset (Last Resort)

A factory reset should be considered a last resort. It will erase all data on your device and restore it to its original factory settings. This can resolve persistent software issues that other troubleshooting steps cannot.

11. Backing up data before performing a factory reset:

  • It's crucial to back up your data before proceeding with a factory reset to ensure you don't lose important information.
  • You can back up your iPhone 15 using iCloud by going to Settings > [Your Name] > iCloud > iCloud Backup > Back Up Now.
  • Alternatively, you can back up your device using iTunes or Finder on a computer.

Guide to performing a factory reset:

  • Open the Settings app on your iPhone.
  • Scroll down and tap on General.
  • Scroll to the bottom and select Reset, Transfer, or Reset iPhone (depending on your iOS version).
  • Tap on Erase All Content and Settings.
  • You may need to enter your passcode, Apple ID password, or both to confirm the action.
  • Follow the on-screen instructions to complete the reset.

Bonus Tips:

To help maintain optimal performance and prevent issues with receiving text messages, consider following these additional tips:

1. Keep the iPhone 15 Updated:

  • Regularly updating your iOS and apps ensures you have the latest features, security patches, and bug fixes.
  • To check for iOS updates, go to  Settings > General > Software Update .
  • To update apps, open the  App Store , tap your profile icon at the top right, and select  Update All  if updates are available.

2. Regular Reboots:

  • Restarting your iPhone 15 helps prevent minor glitches and refresh system processes.
  • To restart your iPhone 15, press the  Side Button  with either  Volume Button  until the slider appears. Slide to power off, wait a few seconds, and then turn it back on by pressing the  Side Button  again.

3. Avoid Beta Software:

  • Unless necessary for development or testing purposes, avoid using beta versions of iOS as they may contain bugs and unfinished features that can cause instability.
  • Stick to official software releases to ensure your iPhone 15 runs smoothly.

Final Thoughts

If you have been struggling with your iPhone 15 not receiving text messages, this blog post has provided some helpful solutions. We covered everything from basic troubleshooting steps to more advanced methods, such as resetting network settings and updating iOS software. 

Remember, communication is key in any relationship, and it's important to ensure that your phone functions properly so you don't miss out on important messages. Remember that a faulty SIM card or an outdated carrier settings update could also cause this issue. 

So, if you need a different solution, keep going! Take advantage of Apple's support forums or contact your carrier for further assistance. Always regularly back up your device to quickly restore it in case of technical glitches. Now go ahead and try these tips, and let us know in the comments which solution worked best for you.

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Joan F.

General manager of Thinborne - The super thin phone case made of aramid fiber.

"I am a tech nerd who's obsessed with everything Apple. With plenty of experience in the tech world, I enjoy sharing tips and tricks to help folks get the most out of their devices. When I'm not glued to my screen, you can find me hiking or cooking up a storm in the kitchen."

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