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How To Fix Samsung Galaxy S24 Not Charging?

Geschrieben von: Franzria Ferriols



Lesezeit 6 min

Samsung Galaxy S24 Not Charging: What to Do?

A phone that refuses to charge can stem from a variety of issues. You may end up facing a completely dead phone or frustratingly slow charging. Either way, no one likes to deal with a non-charging phone. But we will anyway!

In this guide, we will walk you through basic and advanced troubleshooting steps specifically for the Samsung Galaxy S24. We’ll also provide tips on preventing the future recurrence of Samsung Galaxy S24 not charging and when to seek professional help.

Read on.

Identifying the Charging Problem

Samsung’s Galaxy S24 comes with fast charging capabilities and even supports super fast and wireless charging, so  why is your Samsung Galaxy S24 refusing to charge?

First, let's identify the exact issue. Here are some common signs your Galaxy S24 might not be charging properly:

  • No response: The phone doesn't display a charging indicator when plugged in.

  • Slow charging: The phone charges incredibly slowly, even with a fast charger.

  • Intermittent charging: The phone charges on and off or disconnects frequently.

There are even users reporting the Samsung Galaxy S24 not charging in the car.

In these situations, having some quick troubleshooting steps in mind (and maybe a little determination) can help you get your phone charging again in no time.

Basic Troubleshooting

54% of people experience charging-related issues even with a brand new phone and charger. This means the smartphone provider is not always to blame for the charging issues.

Before diving into more advanced solutions, let's tackle some simple fixes for your Galaxy S24 charging issues.

smartphone plugged in but not charging

A. Check Your Charging Cable

The cable bridges your phone and the power source. Over time, cables can wear down, especially if they're not high quality. A damaged cable might not provide a proper connection.

To check, look for any physical damage to the cable, such as:

  • Tiny tears

  • Fraying at the ends

  • Kinks in the cable

Different cables can vary in quality and functionality. If you have another cable, preferably an official Samsung cable, try using that instead. Official cables are rigorously tested to ensure optimal performance and safety with your Galaxy S24.

B. Inspect the Charging Adapter

Similarly, a loose connection can disrupt charging. The adapter converts wall outlet power into a format your phone can use.

To ensure it works properly, double-check that the adapter is firmly plugged into the wall outlet. If that seems to not be the problem, try plugging the adapter into a different device, like a tablet or another phone.

If it doesn't power that device either, the adapter itself might be faulty.

C. Clean the Charging Port

Your phone's charging port can easily accumulate dust, lint, or other debris over time. This buildup can prevent a secure connection with the charging cable. To clean it safely:

  • Use compressed air or a soft brush. Gently blow out any dust or debris with compressed air or use a soft-bristled brush to remove any visible particles.

Never use sharp objects or compressed air with excessive force, as this can damage the delicate pins inside the port.

Smartphone charging cable white background

D. Check Your Phone Case

Bulky phone cases can sometimes obstruct the charging port, causing connection problems. Consider using a slim Galaxy s24 case for optimal charging. These cases offer optimal protection without compromising on charging functionality.

Thinborne’s thin phone case, for instance, ensures a secure and uninterrupted charging connection thanks to its precise design. Crafted from premium Aramid Fiber, this case is ultra-thin and lightweight, plus it is also MagSafe compatible.

D. Restart Your Phone

A simple restart oftentimes fixes smartphone issues. It can be the same with resolving software glitches that might be interfering with charging. Power cycling your phone can often clear up temporary software issues that might interfere with the charging process.

Advanced Troubleshooting

If the basic steps don't solve the issue, let's try some more advanced troubleshooting.

A. Boot into Safe Mode

Safe mode temporarily disables third-party apps. To boot into safe mode on your Galaxy S24:

Step 1: Power off the phone completely. Simultaneously press and hold the power and Volume down buttons during the restart.

Samsung Galaxy S24 Power Off-volume down and side key

Step 2: When the screen turns off, press and hold the Volume down buttons and side key again (at the same time).

Step 3: When you see the Samsung logo, let go of the power button but keep holding the volume down button.

Samsung Galaxy S24 Volume down key and Side key

Step 4: Release the key once the Safe mode appears on the lower left corner of the screen.

Samsung Galaxy S24 Safe Mode

If the phone charges in safe mode, it suggests a conflicting third-party app might be causing the issue.

B. Update Software

Outdated software can sometimes lead to charging problems. Make sure your Galaxy S24 is running the latest software update. To check and install updates:

Go to Settings > Software update > Download and install.

C. Perform a Factory Reset (Last Resort)

This option should only be used as a last resort, as it erases all your data. Before proceeding, back up all your important data. To perform a factory reset:

Go to Settings > General management > Reset > Factory data reset.

Hardware Issues

If none of the above solutions work, your Galaxy S24 might have a hardware issue. Signs of hardware damage include:

  • A loose or damaged charging port

  • Liquid damage to the phone

In such cases, seeking professional help from a Samsung authorized service center is recommended.

Tips To Prevent Future Charging Issues

Here are some practices to keep your Galaxy S24 charging smoothly:

  • Use Official Chargers: Whenever possible, use genuine Samsung chargers and cables. They are designed and tested to work flawlessly with your Galaxy S24.

  • Avoid Extreme Temperatures: Extreme heat or cold can damage your phone's battery. Avoid leaving your phone in direct sunlight or very cold environments for extended periods.

  • Clean the Port Regularly: Regularly clean the charging port with compressed air to prevent dust buildup.

When to Seek Professional Help

If you suspect hardware damage or the charging issue persists after trying all the troubleshooting steps, it's best to seek professional help from a Samsung authorized service center.

Final Thoughts

These troubleshooting steps should resolve charging issues with your Samsung Galaxy S24. Otherwise, don't hesitate to seek professional help if the issue persists or you suspect hardware damage.


When troubleshooting Samsung Galaxy S24 not charging, start with the basics, such as ensuring the physical condition and compatibility of the charger cable and adapter.

Secure charger connection into the wall outlet and test it with another device if needed.

A simple phone restart can sometimes resolve software glitches affecting charging.

Bulky cases might cause connection problems. Try a slimmer case designed for the Galaxy S24.

While Galaxy S24 doesn't natively support MagSafe, Thinborne's MagSafe-compatible thin case allows you to use MagSafe wireless chargers and accessories.

If you want to buy Samsung Galaxy S24 MagSafe case, you can check out more on our store.

Products Featured In This Blog

Frequently Asked Questions

My Galaxy S24 charges slowly wirelessly, even with a fast charger. Is this normal?

Wireless charging is generally slower than wired charging due to energy loss during the transfer process. However, if you're using a certified fast wireless charger and the charging speed feels significantly slower than usual, it could be due to a bulk case or charger placement.

The phone gets hot while charging wirelessly. Is this a concern?

A slight increase in temperature during wireless charging is normal. However, if the phone feels excessively hot to the touch, it's best to stop charging and investigate.

My phone only charges when turned off. Why is this happening?

This could be caused by software glitches or, in rare cases, hardware issues. Try a forced restart and ensure your Galaxy S24 is running the latest software update.

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Franzria F.

Content Writer of Thinborne - The super thin phone case made of aramid fiber.

"I write anything tech and help businesses reach their target audience with a messaging that best fits the reader's needs. I can obsess over grammar and bite-sized, readable sentences because I care about people more than search engines. When I'm not writing, you can find me spending time with my friends and loved ones exploring local sceneries."

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