AI-generated image of S24 Ultra overheating with danger sign on black background

Galaxy S24 Ultra Overheating: Common Causes and Fixes

Written by: Angela

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Time to read 7 min

Galaxy S24 Ultra overheating complaints have continued appearing in Reddit threads, Samsung forums, and YouTube comments since launch. However, not every warm Galaxy S24 Ultra is defective. 


Modern flagship phones naturally generate heat during demanding tasks, especially when gaming, using the camera, fast charging, running at high brightness, and even when experiencing weak cellular signals. 


In many cases, overheating complaints can be related to charging habits, software behavior, and environmental heat rather than a single hardware problem.


If your Galaxy S24 Ultra consistently feels hotter than it should, we’ll discuss some common causes and fixes to try in this article.

⚡ Highlights:

Some Galaxy S24 Ultra users still report overheating during gaming, charging, and even lighter tasks like video calls or scrolling social media.

Overheating complaints appear less widespread now than they were shortly after launch.

Common causes include background apps, fast charging, poor signal strength, and environmental heat.

Practical fixes like restarting the phone, updating software, reducing background activity, and avoiding heavy usage while charging may help reduce overheating.

If the Galaxy S24 Ultra continues overheating during basic tasks even after troubleshooting, contacting Samsung support is the best next step.

Why Is the Galaxy S24 Ultra Overheating?

One Samsung forum user wrote:


“My S24 plus gets very hot when using video calls. My S22 plus does not get hot from video calls. My S21 ultra did not get hot. So it's bs when they say all phones get hot from video calls. There is something wrong with the S24 for sure.” - GCgoat


Note that a lot of overheating complaints don’t come from one single issue. Gaming is one of the biggest triggers, especially during long sessions or while charging at the same time. Background apps, AI features, hotspot use, and video apps can also contribute to heat production.


Some users also noticed extra warmth after software updates, although later patches appear to have improved things for some people:


“My S24u heated up on video calls and during fast charging... it was uncomfortable to hold in my hand... I set the thermal threshold to the lowest setting... and now even with the combination of me video calling and fast charging my phone, the phone didn't overheat once.” - Sufficient-Leader-56


Environmental heat can make things worse as well. For example, direct sunlight, hot cars, and even bulky cases can also cause the phone to heat up faster.

📚 Helpful Guide: The Samsung Galaxy S24 supports MagSafe functionality with a few workarounds. This extra feature can come in handy for content creators and everyday users alike.

Common Signs Your Galaxy S24 Ultra Is Overheating

Some warmth is normal, but persistent overheating is not. Common signs your phone is overheating include:


  • excessive heat near the camera area

  • fast battery drain

  • brightness dimming automatically

  • lag during gaming

  • slower charging speeds

  • random app crashes

  • the phone becoming uncomfortable to hold


One user described their experience this way:


“My first s24 Ultra was just heating up over doing nothing. Got it replaced within 30 days for a new one.” - Mitzzz999


Another user said the phone became too hot during fast charging and video calls, even after trying multiple tutorials and fixes.

📚 Further Reading: The Samsung Galaxy S24 was released in 2024, and that can feel old for some. With quick phone refresh hacks, you can make the device look and feel brand new again, especially if you’re not ready to replace your phone yet.

How to Reduce Overheating on the Galaxy S24 Ultra

AI-generated image of the Galaxy S24 Ultra overheating on black background

Not every overheating complaint points to a defective device. In many cases, the issue comes from apps running in the background, charging habits, software behavior, or prolonged heavy usage. The below practical fixes may help reduce heat and improve overall performance on the Galaxy S24 Ultra.

1. Restart Your Galaxy S24 Ultra

A reboot clears background processes and refreshes system memory. This is especially helpful if the phone suddenly starts heating up after gaming, long video calls, or heavy multitasking.


According to Google, restarting an Android phone can help fix apps that freeze, crash, or drain the battery unexpectedly. Samsung also recommends restarting Galaxy devices regularly to maintain stable performance.


Steps to Restart Your Galaxy S24 Ultra:


  1. Swipe down from the top of the screen to open Quick Settings

  2. Tap the power icon near the top-right corner

  3. Press Restart

  4. Wait for the phone to reboot completely before using it again

📝 Note: If the screen becomes unresponsive, you can also press and hold the Volume Down + Side button for several seconds to force a restart.

2. Check for Problematic Apps

Some apps are more demanding than others. Video, navigation, social media, and gaming apps can run in the background and make your phone hotter than usual. 


If you experience overheating, check whether a specific app is draining the battery unusually fast. You can check this by going to:


Settings > Battery > Battery Usage


If one app is using far more battery than expected, try force-closing it, updating it, or temporarily uninstalling it to see if temperatures improve.


Some users also report improvements after disabling certain AI features or background services.

3. Install the Latest Software Updates

Samsung regularly pushes updates that improve stability, battery behavior, and thermal management.


Ironically, updates can also temporarily increase heat while the phone reindexes apps and files in the background (but this usually settles down after a while).


The bottom line here is that if your Galaxy S24 Ultra is running older software, updating it can solve the overheating issue.

4. Avoid Heavy Usage While Charging

Gaming, video calls, or camera recording while charging can heat up the phone fast. Remember, fast charging already generates extra heat, so adding heavy usage on top of that can cause temperatures to rise even faster. Aside from that, wireless charging also produces more heat than standard wired charging.


You can read Samsung’s charging and overheating support guide for additional details. 

5. Lower Brightness and Give the Phone a Chance to Cool Down

The Galaxy S24 Ultra’s display can get extremely bright, but higher brightness also generates more heat and drains the battery faster.


If the phone already feels warm, lowering the brightness for a while can help reduce strain on the device. It’s also a good idea to pause gaming, video editing, or other demanding tasks and let the phone cool down naturally for a few minutes.

6. Remove Heat-Trapping Conditions

External heat can make overheating worse. For example, direct sunlight, hot rooms, and even bulky cases can trap heat and prevent the phone from cooling properly.


If your phone feels unusually warm, move it somewhere cooler and let it rest for a few minutes. However, avoid putting it in a refrigerator (or freezer) since sudden temperature changes can cause moisture damage.

7. Reset the Device as a Last Resort

If nothing else works, a factory reset may help. This can clear corrupted settings or software conflicts that have built up over time. Just make sure your files and photos are backed up first, as this will erase everything.


A reset is usually the last option.

🛒 Buyer Guide: Thick phone cases can make your phone feel heavier and warmer during long use. A slimmer Galaxy S24 Ultra case often gives the phone a more comfortable everyday feel. 

When to Contact Samsung Support

If your Galaxy S24 Ultra overheats during basic tasks, it may be time to contact Samsung support. While many users report improvements after updates or troubleshooting, others ended up replacing their devices entirely. 


Samsung also has an official troubleshooting guide that covers charging habits, app management, and other ways to reduce heat during daily use. You can check Samsung’s support page for additional recommendations.

💬 Learn More: The Galaxy S24 Ultra doesn’t fully support MagSafe out of the box, but there are simple ways to add reliable magnetic compatibility safely.

Final Thoughts

Thankfully, S24 Ultra overheating complaints have become less common than they were in the months shortly after launch. However, discussions about heat, battery drain, and thermal performance still appear in forums and Reddit threads today.


In many cases, the issue improves after software updates, app cleanup, or changes to charging and usage habits. Using a less bulky setup, including a thin phone case, may also help the phone release heat more naturally during gaming, charging, or other demanding tasks.


Some warmth is completely normal on a powerful flagship phone like the Galaxy S24 Ultra. However, if the device continues to overheat during basic everyday use, even after trying multiple fixes, contacting Samsung is the next logical step.


Watch this video for more guidance on how to deal with overheating issues:

Frequently Asked Questions

Why does my S24 Ultra overheat during video calls?

Video calls use the camera, processor, microphone, speakers, display, and network connection all at the same time - and this can result in heat buildup.

Can software updates fix Galaxy S24 Ultra overheating?

Sometimes, yes. Samsung frequently releases updates that improve thermal management, app optimization, and battery behavior.

Should I replace my Galaxy S24 Ultra if it keeps overheating?

Not immediately. You can try troubleshooting steps first.

Does overheating damage my Samsung Galaxy S24 Ultra permanently?

Frequent overheating can lead to battery degradation and affect internal components over time.

Can third-party apps cause my phone to overheat?

Yes, poorly optimized apps running in the background can overwork the CPU and cause overheating. It’s best to uninstall suspicious or unused apps.

What temperature is considered normal for my Samsung Galaxy S24 Ultra?

Battery temperatures under 45°C (113°F) during use and CPU temperatures under 60°C (140°F) during heavy tasks are typically normal.

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Written by Angela

"I believe tech should be fun, not complicated—and that’s why I love writing about it. When I’m not writing, you’ll find me living my faith, spoiling my dogs, or caring for my cats, turtles, birds, and chickens (a full house of love!)."

Comments

Bonjour à SAMSUNG.
Je suis extrêmement ravi de votre technologie , mais pourquoi sur les orifices de connexions de vos machines , n’y à t’il pas prévues des trappes actionnées par trois systèmes à ressorts dans les buts de protéger des poussières , liquides , objets non identifiés ?
Bon courage dans vos recherches .

MORİSOT

Very unhappy with my new phone overheating in my air-conditioned house after 5 games of solitaire.It shuts down than what good is it if you need to make an emergency call? It’s an $800.+ hand warmer

Jane

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