Shipping and Return Policy

Shipping and Return Policy

Shipping

  1. U.S. Domestic Shipping:

    • We're pleased to offer free U.S. domestic shipping for all orders.
    • Orders typically ship from our location in Frisco, Texas within 1 business day.

  2. International Shipping:

    • Enjoy free international shipping on orders over $55.
    • International orders usually ship from our Frisco, Texas location within 1 business day.

  3. Estimated Delivery Times:

    • For U.S. Domestic Orders: Expect delivery within 2-4 business days.
    • For International Orders: Anticipate delivery in 7-15 business days.

  4. Tracking Your Order:

    • We provide order tracking information so you can monitor the progress of your shipment.

Returns

  1. 30-Day Return Policy:

    • We want you to be completely satisfied with your purchase. If for any reason you're not, you may return the product within 30 business days.

  2. Customer-Initiated Returns:

    • If you decide to return a product, please note that you are responsible for the return shipping costs.

  3. Return Process:

    • To initiate a return, please contact our customer support team at [email address] or [phone number].
    • Please include your order number and a brief explanation of the reason for the return.

  4. Refunds:

    • Once we receive your returned item, we will inspect it and process your refund within a reasonable timeframe. Please note that it may take a few days for the refunded amount to appear in your account, depending on your payment method and financial institution.

Contact Us

If you have any questions or need further assistance with our shipping and return policy, please don't hesitate to reach out to our customer support team. We're here to help!

info@thinborne.com

Thank you for shopping with us! Your satisfaction is important to us, and we strive to make your shopping experience as convenient as possible.