12 Easy Fixes For Samsung S24 Losing Signal
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Time to read 7 min
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Time to read 7 min
Table of Contents
Samsung S24 came out early this year, so it can be frustrating to find yourself missing important calls or texts to signal issues. The mobile tech company has received network and data connectivity complaints from its users, with some having to restart their devices multiple times a day. Sadly, the same occurrence was reported for the S24 Ultra, one of the Galaxy S24 series flagship phones.
Signal loss is a common issue, and frankly, several other factors are causing it. This article identifies these common causes and explores quick and easy fixes to get your phone back up and running. We will equip you with 12 solutions to troubleshoot your Samsung S24 losing signal to improve signal strength and connection.
Several factors can contribute to signal loss on your Samsung S24. It’s important to identify this first thing to determine the proper fix and skip the other troubleshooting steps.
Below are the primary reasons your Samsung S24 may be losing signal.
Outages or weak coverage in your area from your service provider can cause dropped calls and signal fluctuations. Even if there's no outage, your location might have inherently weak cellular coverage. Sparsely populated areas, rural settings, or locations with limited cell tower infrastructure are more prone to this issue.
The environment plays a significant role in signal strength. Dense urban environments with tall buildings can significantly weaken the signal between your phone and cell towers. Natural geographical features can obstruct the signal path, leading to dropped calls and weak signal strength. Similarly, areas with thick forests or heavy vegetation can also impede the cellular signal from reaching your phone.
While less common, hardware or software issues within your phone can also contribute to signal loss. A faulty SIM card might prevent your phone from registering with the network. In rare cases, hardware problems with the phone's antenna itself could hinder its ability to receive or transmit signals effectively.
Finally, outdated phone software might not have the latest network optimizations, potentially affecting signal strength and connectivity.
🗒️ Related Article: The following articles may help you fix a related issue with your Apple or Android device: |
Now that you understand the potential causes of the Samsung S24 losing signal, let's dive into actionable solutions.
First, ensure your Airplane Mode is disabled. It completely shuts down cellular and Wi-Fi connections. To disable it, swipe down from the top of your screen to open the Quick Settings panel and tap the Airplane Mode icon to turn it off. Try toggling Airplane Mode on and off to potentially reset the network connection.
You can also follow these steps:
Go to Apps , then select Settings .
Tap Flight Mode to turn it on.
Read the pop-up warning message and tap OK .
Flight Mode is turned on. Tap to turn it off.
A simple restart can often work wonders. It clears temporary files and refreshes the connection between your phone and the network. Here’s how to manually restart your device:
Hold down the power button until the power menu appears.
Tap Restart to reboot your device.
Source: Samsung
✅ Pro Tip: For a more convenient option for restarting your device, don’t hesitate to ask Bixby, your phone’s virtual assistant. Simply say, “Hi, Bixby, restart my phone.” You’re good to go! |
Outdated software can sometimes lead to signal problems. Keeping your phone's software current ensures it has the latest bug fixes and optimizations for network connectivity. To check for updates:
Go to Settings .
Select Software update.
Tap Download and install .
Download and install any available updates.
Sometimes, a loose or improperly seated SIM card can cause signal issues. To properly insert your SIM card:
Power off your phone.
Remove the SIM card tray carefully.
Reinsert the SIM card, ensuring it's securely placed.
Then, restart your phone.
While stylish, carbon fiber can block cellular signals due to its conductive material properties. However, a phone case with an added carbon texture for enhanced grip is totally acceptable.
If you're experiencing signal loss, consider switching to a more signal-friendly material like an Aramid fiber phone case. With its lightweight yet robust material, an Aramid fiber Galaxy S24 case with MagSafe compatibility can perfectly maintain signal strength.
If the above steps don't resolve the issue, try resetting your network settings. This will reset your Wi-Fi connections, Bluetooth pairings, and mobile network settings to factory defaults. To do this, follow these steps:
Go to Settings .
Select General management.
Tap Reset and head to Reset network settings .
⚠️ Note: This will erase your saved Wi-Fi passwords, so be sure to have them handy before proceeding.
There's a chance your service provider might be experiencing network outages in your area. Contact your carrier's customer service or check their website for outage information.
Environmental factors can significantly impact signal strength. Try moving to an open area with fewer buildings or obstacles and see if your signal improves.
Other wireless devices like Bluetooth speakers or even microwave ovens can interfere with your phone's signal. Try turning them off to see if it makes a difference.
If your cellular signal is weak indoors, consider enabling Wi-Fi calling. This feature allows you to make and receive calls over a Wi-Fi network, ensuring uninterrupted communication.
You can find the Wi-Fi calling option in your phone's Settings menu. The exact location may vary depending on your carrier, but here’s a general step:
Navigate Settings and select Connections.
Go to Wi-Fi Calling and tap the toggle to turn it on.
Source: Samsung
Your Wi-Calling is now enabled. Tap the switch again to turn it off.
📝 Additional Note: To use Wi-Fi Calling, you'll need to be on a Wi-Fi network and have an active cellular service plan through a SIM card or eSIM. AT&T users can enable Wi-Fi Calling by activating VoLTE (Voice over LTE) on their phones. |
For persistent signal issues at home or work, consider purchasing a signal booster. These devices amplify the cellular signal in your area, providing a stronger and more stable connection. Be sure to choose a signal booster compatible with your Samsung S24 and your service provider's network.
If none of these solutions work, it's time to call in the reinforcements. Contact your service provider's customer support or Samsung customer support for further assistance. They can diagnose the problem and recommend additional troubleshooting steps. You can find contact information on their respective websites.
These 12 easy fixes should be able to improve your Samsung S24 losing signal so you'll have fewer dropped calls or slow internet speeds. You will have to regularly check for software updates, optimize your network settings, and use alternatives like a signal booster if necessary.
If all else fails, don't hesitate to reach out to customer support for additional help. With these tips in mind, you can stay connected wherever you are, whether it's at home or at work.
There are several reasons why your Samsung S24 might not be connecting to 5G. It could be related to an incompatible SIM card, limited network coverage, phone settings issue, or outdated software.
Yes, some phone cases can weaken signal strength. Cases with metal or very thick materials are the biggest culprits. Look for cases made of plastic, silicone, leather, or fiber cases for a better signal.