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How To Fix Static Calls on Samsung Galaxy S24

Geschrieben von: Darlene



Lesezeit 6 min

Fix Static Calls Issue on Your Samsung Galaxy S24 Fast

Experiencing static during calls on your Samsung Galaxy s24 can be quite annoying. But, worry not! This issue, though inconvenient, can usually be resolved with a few simple troubleshooting steps. Let’s dive into some practical tips to help you enjoy clear and crisp conversations again.

Common Causes of Static During Calls

Understanding the root causes of static during calls can help you troubleshoot the issue more effectively:

Poor Network Signal

Weak or unstable cellular signals are prime culprits for causing static in calls. Areas with limited service coverage or buildings that obstruct signals can also lead to call quality issues.

Hardware Malfunction

Issues with the Samsung Galaxy s24's speaker, microphone, or internal components can lead to poor call quality. Wear and tear or accidental damage can impair these critical parts, affecting sound clarity.

Software Glitches

Operating system bugs or conflicts caused by third-party apps can affect audio performance. These glitches can lead to temporary static or consistent issues during calls.

Physical Obstructions

Cases or covers that do not fit well can block the phone's microphone or speaker. This obstruction can muffle sound of Samsung Galaxy s24, leading to perceived static or poor audio quality during calls.

Environmental Interferences

External factors, such as being in a region with many electronic interferences or poor weather conditions, can impact signal quality. High levels of electronic interference from other devices can disrupt cellular signals.

Outdated Software

Not keeping your phone's software up to date can result in compatibility issues and degraded performance. Firmware updates often include fixes for known bugs that may affect call quality in Samsung Galaxy s24.

SIM Card Issues

A damaged or improperly seated SIM card can affect the quality of the mobile network service. Issues with the SIM card can lead to various problems, including static during calls.

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Troubleshooting Steps

Below are detailed steps grouped by potential causes to help you address and hopefully resolve issues with static during your calls.

1. Check Network Signal Strength

Poor network signal is a common cause of static during calls in Samsung Galaxy s24.

What to do:

  • Move to Different Locations: Try moving to a location with better coverage, such as near a window or outside your building.

  • Turn Off LTE: Sometimes LTE (4G) networks may experience issues. Switch to a 3G network temporarily to see if call quality improves. Go to Settings > Connections > Mobile networks and select "3G/2G" as preferred network mode.

  • Airplane Mode: Toggle Airplane Mode on and off. This can help reset your phone's connection to the network. Access this from the quick settings panel by swiping down from the top of your screen.

2. Restart Your Phone

A simple restart of your Samsung Galaxy s24 can solve many technical glitches, including call audio problems.

What to do:

  • Standard Restart: Press and hold the power button, select "Restart" from the options that appear, and wait for the phone to reboot.

  • Forced Restart: If the phone is unresponsive, hold the power and volume down buttons simultaneously for about 10 seconds until the device restarts.

3. Remove the Phone Case

Incorrectly designed phone cases can interfere with the signal.

What to do:

  • Test without Case: Remove the case from your Galaxy S24 and make a call to see if the static issue improves.

  • Case Impact: Sometimes, bulky cases can trap dust near the speaker grill, potentially worsening static issues. Bulky cases might also impact the phone signal if they contain metal parts or are too thick. Using a slim, form-fitting case is recommended to improve airflow and sound quality. Make sure that your Samsung Galaxy S24 case is designed to work with the phone model for the best performance.

4. Update Your Phone’s Software

Software updates in Samsung Galaxy s24 can include fixes for known bugs and improvements in performance, including call quality.

What to do:

  • Check for Updates: Navigate to Settings > Software update > Download and install . If an update is available, follow the instructions to update your device.

  • Restart After Update: Restart your device to ensure all new software settings are properly applied once the update is installed.

5. Check for App Conflicts

Some apps can interfere with your phone’s normal functioning.

What to do:

  • Identify Suspect Apps: Think about any apps installed before the problem began. Apps that use extensive permissions might interfere with call functionality.

  • Boot in Safe Mode: Reboot your phone temporarily to disable all third-party apps. Hold down the power button, then long press on the “Power off” option and select “Safe Mode.” If the issue resolves in safe mode, one of the apps is likely causing the trouble.

  • Uninstall Troublesome Apps: Gradually uninstall recently added apps and test call quality afterward.

6. Clean the Speaker and Microphone

Dirt or debris in the speaker or microphone can disrupt sound quality in Samsung Galaxy s24.

What to do:

  • Gentle Cleaning: Use a dry, soft-bristled brush to clean around the speaker grilles and microphone ports carefully.

  • Compressed Air: If comfortable, use compressed air to blow out dust from speaker and microphone areas, keeping the can’s nozzle a few inches away to prevent damage.

7. Use the Speakerphone Function

Testing different audio outputs can help pinpoint the problem.

What to do:

  • Use Speakerphone: During a call, activate the speakerphone feature to check if the static persists. The issue might be with the regular earpiece speaker if the static is gone.

  • Test Headphones: Use wired or Bluetooth headphones to make calls. The phone’s primary speaker might be at fault if calls are clear when using headphones.

8. Reset Network Settings

This step will revert all network settings to their original state of your Samsung Galaxy s24.

What to do:

  • Reset Settings: Go to Settings > General management > Reset > Reset network settings. Confirm your choice and allow the phone to process the reset.

  • Reconnect Networks: After the reset, reconnect to your Wi-Fi networks and re-pair Bluetooth devices, as these settings will be cleared.

9. Contact Samsung Support or Your Carrier

Persisting issues might indicate a deeper hardware or network problem.

What to do:

  • Customer Service: Contact Samsung’s customer service for technical support or visit a Samsung store.

  • Carrier Help: Contact your mobile carrier to check for any network-specific issues they might be aware of.

10. Consider Visiting a Professional Repair Service

If all else fails, professional help may be needed.

What to do:

Authorized Service Center: Ensure that the service center is authorized by Samsung to avoid potential complications from unauthorized repairs.

mam frowning and taking a call with a text on screen static call

Preventative Measures

To minimize the risk of experiencing static during calls in the future, consider the following preventative tips:

  • Use Official Samsung Accessories: Choose official or certified accessories, such as cases and headphones, to ensure compatibility and avoid physical obstructions.

  • Keep Software Updated: Regularly update your phone's software to incorporate the latest fixes and improvements to prevent potential static issues.

  • Maintain Your Device: Gently and regularly clean the microphone and speaker ports to avoid dust and debris build-up that can affect sound quality.

Final Thoughts

Addressing static during calls on your Samsung Galaxy S24 involves a blend of checking network connections, updating software, and considering hardware issues. The key to resolving this can be outfitting your phone with a specialized Thinborne Samsung S24 case designed to enhance call quality while protecting your device.

If you've navigated through these steps without success, reaching out to your service provider or Samsung's support team is a wise next move. Elevate your Samsung S24's call clarity and safeguard it against daily wear and tear by choosing a Thinborne case today.

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Frequently Asked Questions

What if my Galaxy S24 still has static calls after trying all the steps?

Contact Samsung Support for further diagnosis and potential repair. They can offer additional solutions or service options.

Will a case affect static calls?

Yes, bulky cases can trap dust near the speaker grill, potentially worsening static. It's best to use a slim, form-fitting case to avoid this issue.

Is there a warranty covering static call issues?

Warranty coverage depends on the cause of the static. Check the Samsung warranty website for specific details related to your device.

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Darlene Aberin

Darlene Aberin

Content writer of Thinborne - The super thin phone case made of aramid fiber.

"I'm a tech enthusiast deeply passionate about all things related to smartphones. With extensive experience in the tech industry, I specialize in offering insightful tips and tricks to help users maximize their smartphone usage. When I'm not immersed in the latest mobile tech developments, I love losing myself in a good book or exploring new destinations."

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